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Protecting Your Financial Security

At Mesquite Credit Union, we take the security of your financial information and transactions seriously. We understand the importance of safeguarding your accounts from fraudulent activities and providing you with the knowledge and tools to protect yourself. That's why we have dedicated this page to help you understand common fraud schemes and provide valuable tips on how to prevent fraud.

Fraudsters are constantly evolving their tactics to exploit vulnerabilities and gain unauthorized access to your personal and financial information. It is crucial to stay informed and be proactive in protecting yourself against fraud. Here are the common ways fraud happens and ways that you can help prevent it:


Phishing

  • Be cautious of emails, calls, or text messages requesting personal or financial information.

  • Avoid clicking on suspicious links or downloading attachments from unknown sources.

  • Verify the legitimacy of any request by contacting the organization directly using official contact information.


Identity Theft

  • Protect your Social Security number and avoid sharing it unless necessary.

  • Shred sensitive documents before disposing of them.

  • Regularly monitor your credit reports for any unauthorized activity.

  • Consider placing a fraud alert or credit freeze on your credit files.


Skimming

  • Inspect ATMs and card readers for any signs of tampering before use.

  • Cover your hand while entering your PIN to prevent others from observing it.

  • Use ATMs located in well-lit and secure areas.


Account Takeover

  • Set strong, unique passwords for your online accounts and change them regularly.

  • Enable multi-factor authentication for an added layer of security.

  • Regularly monitor your accounts for any unauthorized transactions or changes.


Secure Online and Mobile Banking

  • Keep your devices, including smartphones and computers, up to date with the latest security patches and antivirus software.

  • Use secure Wi-Fi networks when accessing online banking services.

  • Avoid using public computers or unsecured Wi-Fi networks for sensitive transactions.

  • Log out of your online banking session after each use.


Card Security

  • Sign the back of your cards as soon as you receive them.

  • Regularly review your account statements for any unauthorized charges.

  • Report lost or stolen cards immediately to your financial institution.

  • Consider using our CardValet service to monitor and control your card usage.


Reporting Fraud

  • If you suspect fraud or unauthorized activity, contact Mesquite Credit Union immediately.

  • Keep a record of all relevant information, such as dates, times, and details of the incident.

  • Report the fraud to the appropriate authorities, such as the Federal Trade Commission (FTC) and local law enforcement agencies.


Remember, being proactive and vigilant is key to preventing fraud. Stay informed about the latest fraud trends, educate yourself and your family members about fraud prevention, and regularly review your accounts for any suspicious activity. Together, we can combat fraud and protect your financial security.

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