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About CardValet

Take charge of your debit card with CardValet, our powerful mobile app designed to protect and manage your card usage. Here's how CardValet puts you in control:

  • Enhanced Security: Keep your debit card safe from fraudulent activities and unauthorized use. Receive real-time alerts on your mobile device whenever your card is used, ensuring that every transaction is authorized by you.

  • Customized Controls: Stay on top of your budget by setting spending limits and specifying merchant categories. If you want to spend $100 at the grocery store or restrict spending at certain types of retailers, CardValet allows you to personalize your card usage based on your preferences.

  • On/Off Card Switch: Instantly enable or disable your cards with a simple tap. If you misplace your card or suspect unauthorized activity, you can turn your card off temporarily to prevent any further transactions. When you're ready to use it again, just turn it back on.

  • Parental Management: Empower your children to manage their own spending while maintaining control. With CardValet, you can set spending thresholds, limit specific merchant categories, and even control the geographic locations where their cards can be used. It's a convenient way to support their financial independence while ensuring responsible spending.

CardValet puts you in the driver's seat, allowing you to safeguard your card, stick to your budget, and manage your family's spending. Download the CardValet app today and take control of your card usage.

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For more information or assistance, feel free to contact us at (972) 285-8951. Your financial security and peace of mind are our top priorities.

Lost or Stolen Debit Card

Uh-oh! If your debit card is lost or stolen, don't worry—we're here to help. 

Follow these steps:

  1. Act quickly: Call our dedicated hotline for lost or stolen debit cards at 1 (800) 554-8969. Our team is available 24/7 to assist you.

  2. Report the incident: Provide the necessary details, such as your name, account information, and any relevant information about the loss or theft of your card. This will help us take immediate action to protect your account.

  3. Card cancellation: We'll promptly cancel your lost or stolen card to prevent any unauthorized transactions.

  4. Replacement card: If needed, we'll guide you through the process of obtaining a replacement card. Rest assured. We'll work swiftly to ensure you have a new card in your hands as soon as possible.

Remember, it's crucial to report a lost or stolen card as soon as you notice it missing. Acting swiftly helps protect your finances and minimize any potential risk.

If you have any questions or need further assistance, please don't hesitate to reach out to us at (972) 285-8951. Our friendly team is here to support you and provide the guidance you need.