Complaint Notice

If you have a problem with the services provided by this credit union, please contact us at:

Mesquite Credit Union
1510 N Galloway
Mesquite, TX 75149

Phone: 972.285.8951
Fax: 972.289.6801

This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If the dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at:

Mail: Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699

Phone: 512.837.9236


Fax: 512.832.0278


Upon request, a member is entitled to review or receive a copy of the most recent version of the following credit union documents: balance sheet and income statement (the non-confidential pages of the latest call report may be given to meet this requirement); a summary of the most recent annual audit completed in accordance with §91.516 of this chapter (relating to Audits and Verifications); written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies, and copies thereof; and Internal Revenue Service Form 990.

Mesquite members' funds are insured by the National Credit Union Administration (NCUA), an independent federal agency that charters and supervises federal credit unions. The NCUA administers the National Credit Union Share Insurance Fund (NCUSIF) to insure credit union members' deposits. No federal tax dollars have ever been placed in the Fund, and no member has ever lost money insured by the NCUSIF. 

Your Savings are Federally Insured Up to at Least $250,000

Deposits in Savings and Individual Retirement Accounts (IRAs) are insured separately up to $250,000. This means that your funds are backed by and have the full faith and credit of the US government, up to the standard share insurance limit. So you can rest easy knowing that your funds are safe at Mesquite Credit Union.